Transparency
How Matching Works
Matching is optional, consent-based, and limited. We never route an inquiry to an unlimited number of partners.
What we do
We publish mortgage education, provide calculators, and — only if you ask — introduce you to participating licensed mortgage professionals whose licensing and service area match your inquiry.
What we do not do
- We do not lend money, originate loans, or make credit decisions.
- We do not set, quote, or guarantee interest rates.
- We do not promise approval or a particular payment or loan amount.
- We do not run credit checks or collect Social Security numbers.
- We do not contact you by phone or text without documented consent.
How we are paid
Participating mortgage professionals may pay us for introductions and advertising placement. That compensation never changes your eligibility, and it does not create an approval, a rate, or an obligation. Placement and routing rules are documented and auditable.
Read the compensation disclosureHow a professional becomes eligible for your inquiry
- State licensing
- A professional must hold an active license covering your state before an inquiry can be routed to them.
- Service area and property type
- Routing considers the areas and property types a professional actually serves.
- Loan programs offered
- A VA inquiry is not routed to a professional who does not handle VA loans.
- Loan size preferences
- Some professionals set minimum and maximum loan preferences.
- Capacity and availability
- Professionals set a capacity limit. Once reached, no further inquiries are routed to them.
- Experience and language support
- Veteran-loan, first-time buyer, and self-employed experience, plus language support, can be considered.
- Response history
- Historical response time and lead-return behavior affect routing eligibility.
Routing methods we support
- Exclusive routing to a single professional
- Limited shared routing to a disclosed, capped number
- Round robin among eligible professionals
- Weighted distribution
- Geographic assignment
- Loan-program assignment
- Capacity-based routing
- Manual review for unusual situations
Your controls
- Separate, unchecked consent boxes for sharing, calls, texts, and email.
- The number of professionals who may receive your inquiry is disclosed before you submit.
- You can withdraw optional consent at any time.
- A do-not-contact request immediately suppresses optional outreach across the platform.
- You can request access to, correction of, or deletion of your information where applicable.
Matching is an introduction only. It does not guarantee approval, a rate, or a loan amount, and you are never obligated to proceed with any professional or program.